Privacy Policy
Please read these terms and policies carefully. They govern your relationship and usage of the ThreadAX website and services.
Last Updated
August 15, 2026
Policies & Legal Links
Grievance & Legal Desk
For legal inquiries or privacy concerns, please contact our legal desk at support@threadax.co.in.
Privacy Policy
Last Updated: August 2026
ThreadAX Pvt. Ltd. ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information.
Information We Collect
- Account Information: Name, email, phone number when you register.
- Order Information: Delivery address, payment details (processed securely by Razorpay).
- Usage Data: Pages visited, time spent, browser type (via Google Analytics).
How We Use Your Information
- To process and deliver your orders.
- To send order updates and shipping notifications.
- To improve our website and shopping experience.
- To send marketing emails (only with your consent).
Data Security
We use SSL encryption and Razorpay's PCI-DSS compliant payment gateway to protect your data. We never store your card details on our servers.
Your Rights
You can request access to, correction, or deletion of your personal data at any time by emailing support@threadax.co.in.
Contact
For privacy-related inquiries: support@threadax.co.in
Have questions about these terms?
Our customer support team is available Mon-Sat.